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Get In Touch

We’d love to help you, read your feedback, or implement your amazing ideas!

Email Support

hello@codapt.aiSend us your questions, feedback, or feature requests via email.

Discord Community

Join our DiscordConnect with other Solid users, share projects, and get community support.

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Professional Engineering Support

Need hands-on help with your project? Our vetted engineers are here to assist you.

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What You Get

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Billing & Subscriptions

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Need More Credits?

1

Visit Dashboard

Go to app.trysolid.com
2

Access Billing

Navigate to Billing section
3

Choose Option

  • Subscribe: For regular usage with monthly/yearly plans
  • Buy Extra Credits: For additional one-time credits
Important: Do not use the old Stripe links that were previously sent by email. Always use the current billing interface on the website.

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Feedback & Feature Requests

We’re constantly improving Solid based on user feedback. Here’s how you can contribute:

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How to Submit Feedback

Feature Requests

Share your ideas for new features or improvements via email or Discord

Bug Reports

Report any issues you encounter with detailed steps to reproduce

Success Stories

Share your amazing projects built with Solid

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What We Look For

  • Clear Problem Description: What challenge are you facing?
  • Use Case Details: How would this feature help your workflow?
  • Examples: Any reference implementations or similar tools?
  • Priority: How important is this for your current projects?

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Community Guidelines

Our Discord community is a place for:

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Credits & Acknowledgments

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Technology Partners

Solid is built on top of amazing open-source technologies and services:
  • React & TypeScript - For robust frontend development
  • Node.js - For scalable backend services
  • PostgreSQL - For reliable data storage
  • Prisma - For type-safe database access
  • Docker - For consistent deployment environments
  • Tailwind CSS - For beautiful, responsive designs

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API Integrations

We support integration with leading service providers:
  • OpenAI - For AI-powered features
  • Stripe - For secure payment processing
  • Resend - For reliable email delivery
  • MinIO - For file storage and management

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Open Source Contributions

Solid believes in giving back to the open-source community. We contribute to various projects that make our platform possible.

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Privacy & Security

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Data Protection

  • Your Code is Yours: We never claim ownership of the code we generate for you
  • Secure Processing: All data is processed securely with industry-standard encryption
  • No Unauthorized Access: Your projects and data are private by default

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Terms of Service

By using Solid, you agree to our terms of service. Key points:
  • You retain full ownership of your generated code
  • We provide the service “as is” with best-effort support
  • Standard usage limits apply based on your subscription tier
  • Professional engineering support is available for complex issues

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Office Hours & Response Times

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Support Response Times

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Time Zones

Our support team operates across multiple time zones to provide global coverage:
  • Primary: Pacific Time (PT) - 9 AM to 6 PM
  • Extended: Eastern Time (ET) - 12 PM to 9 PM
  • Community: 24/7 via Discord
Quick Tip: For the fastest response, join our Discord community where other users and team members are actively helping each other throughout the day.

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Connect With Us

Website

Visit our main website

Twitter

Follow us on X/Twitter

LinkedIn

Connect on LinkedIn

Discord

Join our community

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Ready to build something amazing?

Start your next project with Solid today!

Get Started →
© 2025 Codapt Inc